Refund and cancellation policy

The final product version, access period and price are shown before payment.

Because LOVEC access is a digital product, payments are generally non-refundable after access has been delivered. An exception may be considered when access was not provided because of a verified technical failure on the Service side.

Send a refund request to support within 24 hours of payment. Include the selected version, approximate payment time, payment reference and a clear description of the issue.

Requests are reviewed individually. Please contact support before starting a chargeback or payment dispute where possible.