Privacy Policy

1. General terms

This Privacy Policy applies to information processed when a user visits the website, completes a purchase, receives digital access or contacts support.

By continuing to use the Service, the user acknowledges this Policy. A user who does not accept it should stop using the Service.

2. Information we may collect

• account identifiers, usernames and similar access data;
• contact information voluntarily provided to support;
• technical information such as IP address, browser, device and operating system;
• purchase, access and support interaction history.

The Service does not request passport documents or photographs unless a separate lawful process explicitly requires them.

3. How information is used

• to operate the Service and provide digital access;
• to resolve payment, loader and launch questions;
• to communicate service or support information;
• to prevent abuse and improve reliability.

4. Service providers

Information may be shared when required by law, when necessary to provide the purchased service or when the user has given consent. Payment information is processed by the payment provider; the Service does not store full bank card details.

5. Storage and protection

Information is retained only for as long as needed to provide the Service, support users, resolve disputes and meet applicable requirements. Reasonable safeguards are used, but no internet transmission can be guaranteed to be completely secure.

6. Policy changes

The current version is published on this page. Continued use after an update means the user accepts the revised Policy.